One System for Every Payment Scenario
Simplify Billing. Accelerate Payments. Keep Members Enrolled.
Premium billing and payments should not be the reason members lapse or operations teams scramble.
Softheon Marketplace Cloud brings billing, payment facilitation, reconciliation, and financial operations into a single system — so health plans can reduce administrative cost, improve effectuation, and scale with confidence.
Members stay enrolled when paying is easy. Softheon supports one-time, recurring, and automatic payments across every major channel, including credit and debit cards, ACH and e-Check, paper check and lockbox, IVR, sponsored payments, and split payments. With PayNow, members can complete their first payment immediately after enrollment, reducing early drop-off and improving effectuation.
Proven impact includes:
$20B+ in premium payments processed
99%+ reconciliation accuracy with CMS
2.5% improvement in APTC reconciliation accuracy with a partnered plan
$2.1M in APTC reimbursements secured as a result
Download the Billing & Payments Overview
Ready to simplify billing and payments?