Softheon website privacy policy
Privacy Policy
Softheon Inc. (“Softheon,” “we,” or “us”) is committed to protecting the privacy of your personal information. We protect the privacy of that information in accordance with federal and state laws, as well as our own company privacy policies.
We want to thank you for visiting our website (“Site”) at https://softheon.com. The purpose of this Privacy Policy is to inform you of how your information is collected, used, and handled throughout the use of this website. This Privacy Policy applies to all products and services (referred to collectively as “Services”) that are offered and hosted by Softheon.
By visiting and using our Site, you consent to our processing of your information as set forth in this Privacy Policy. If you do not agree with this Policy, please do not use our Site.
We reserve the right to update and modify our Privacy Policy at any time. Your continued use of our Site following the posting of changes to this Policy will be deemed your acceptance of those changes.
This website is intended for a United States audience only. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.
If you have any questions, comments, or concerns regarding this Site or our privacy policy and practices, please contact us at privacy@softheon.com, by phone at (800) 236-7941, or by mail at:
Softheon Inc.
CEWIT
1500 Stony Brook Road
Stony Brook, New York 11794
Attn: Compliance Department
What Information Do We Collect?
Softheon collects information that:
- Users provide voluntarily, such as name, email, job title, and phone number; and
- Our Site collects automatically through session cookies.
Information That Users Provide Voluntarily
Users wishing to contact Softheon and receive product information may be asked to provide certain personal information, such as name, email, job title, and phone number.
You are under no obligation to provide any information about yourself. Please note, however, that certain information may be needed to respond to a request for information.
Session Cookies
Softheon uses Google Analytics and 6sense to collect visitor data and analyze traffic on our Site. This information helps us understand customer interests and improve our website.
Softheon uses “cookies,” which are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies,” which generally record information during only a single visit to a website and are then erased, and “persistent cookies,” which are generally stored on a computer unless or until they are deleted or set to expire.
Cookies enable the website to remember your actions and preferences, such as login, language, font size, and other display preferences, so you do not have to keep re-entering them whenever you return to the Site or browse from one page to another.
This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser you use, you can set your preferences to block or refuse cookies or notify you before they are placed.
Google Analytics and 6sense do not sell, give, or trade the statistics they store to third parties for data-mining or marketing purposes. Please visit Google Analytics and 6sense for their respective privacy policies.
Our website may also use a website-recording service that may record mouse clicks, mouse movements, and page scrolling. The information collected does not include personally identifiable information, bank details, or sensitive personal data. Data collected by this service is used to improve our website’s usability. The information is used for aggregated and statistical reporting and is not shared with anyone else.
You may use the following opt-out link if you prefer not to have your mouse clicks and movements tracked by this tool: https://sessioncam.com/choose-not-to-be-recorded/.
How Will Your Information Be Used and Shared?
We may use your personal information in the following ways:
- To send periodic marketing-related emails or respond to a request from you. We may use the email address you provide to respond to your inquiries, questions, or other requests and to send you marketing-related emails.
- To personalize the Site for you.
- To provide you with information that we believe may be useful to you, such as information about health products or services provided by us.
- To perform analytics and improve or optimize our Services, Site functionality, marketing, or other business activities.
- To comply with applicable laws, regulations, and legal processes.
In certain situations, Softheon may disclose your personal information in response to lawful requests by law-enforcement authorities, to comply with a subpoena, or in response to similar legal process.
We may disclose your personal information when we believe, in good faith, that the disclosure is required or permitted by law to:
- Cooperate with regulators or law-enforcement authorities;
- Resolve consumer disputes;
- Protect your health, safety, or welfare or that of others;
- Protect our rights or the rights of affiliates or related third parties, or take appropriate legal action, such as enforcing our Terms of Use;
- Investigate fraud;
- Respond to a government request; or
- Otherwise conduct our business, provided that the use is permitted by law.
If Softheon is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by email or through a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
You may change or update your personal information by emailing us at privacy@softheon.com or writing to:
Softheon Inc.
CEWIT
1500 Stony Brook Road
Stony Brook, New York 11794
Attn: Legal Department
Website Security
We have implemented commercially reasonable measures designed to protect the information that you provide on this Site. We exercise reasonable efforts to safeguard the security and confidentiality of your personal information; however, transmissions protected by industry-standard technology and administered by humans cannot be guaranteed to be secure.
We will not be liable for unauthorized disclosure of personal information that occurs through no fault of Softheon, including errors in transmission, uses of your data by a third party, your failure to comply with your security obligations, or unauthorized acts of Softheon employees.
Please do not transmit any health information to our Site.
Vulnerability Disclosure Program
Softheon is committed to maintaining the security of its systems, products, and services. We welcome good-faith reports from security researchers, customers, and members of the public who believe they have identified a potential security vulnerability affecting Softheon.
Potential security vulnerabilities may be reported to vdp@softheon.com. Please include sufficient information to allow Softheon to understand and investigate the issue, including the affected system or service, a description of the potential vulnerability, steps to reproduce the issue when applicable, and any supporting information.
When conducting security research, please do not intentionally access, modify, download, or disclose information belonging to others; disrupt or degrade Softheon systems or services; perform denial-of-service testing; use social-engineering techniques; or otherwise engage in activity that could adversely affect Softheon, its customers, or users.
Softheon will review reported vulnerabilities and, when appropriate, investigate, prioritize, track, and remediate confirmed vulnerabilities through its established vulnerability-management processes. Individuals reporting vulnerabilities in good faith are encouraged to provide contact information so that Softheon may request additional information or communicate regarding the reported issue.
Social Media Disclaimer
We welcome and encourage open discussion on Softheon’s social-media sites, including, but not limited to, our blogs, Facebook, X, LinkedIn, and YouTube pages. We make reasonable efforts to monitor participation to ensure that users stay on topic, remain courteous, and avoid making offensive comments.
Your posts and user content must adhere to the following requirements and may not:
- Contain third-party material, including logos, drawings, tattoos, photographs, pictures, sculptures, paintings, other images or works of art, phrases, trademarks, trade secrets, or other items, without explicit prior written permission to use the material.
- Contain sexually explicit, graphic, gratuitous, or unnecessarily violent content; defamatory or derogatory content concerning an ethnic, racial, gender, religious, sexual-orientation, professional, or age group; or pornographic or nude material.
- Contain private information about yourself or another individual, including information concerning an individual’s health or finances or identification or account numbers relating to the individual, with or without the individual’s permission or consent.
- Contain software viruses or other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of computer software, hardware, or telecommunications equipment.
- Contain advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or promotions of illegal activities or illegal contests, sweepstakes, gambling, online casinos, sports books, bingo, poker, or other forms of solicitation.
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors, and delete actual or suspected spam content from any social-media site.
Please be aware that, once you post something online, numerous individuals may be able to read your words, including years from now. We therefore suggest that you exercise caution when posting on social-media sites and do not disclose personally identifiable information, such as your location, health-insurance identification numbers, personal medical information, or financial information.
We are not responsible for the content of comments or responses posted by others to this Site or to a social-media site managed or monitored by Softheon. We do not control the placement of marketing or advertising displayed on our pages by social-media or third-party organizations.
The inclusion of links to other websites does not imply any endorsement of the material on those websites.
Effective Date
The effective date of this Privacy Policy is October 27, 2026.