Grow and Simplify Your Dental, Vision & Supplemental Markets
Whether you’re offering stand-alone plans, or bundling with medical or other plans, Softheon’s all-in-one platform helps you acquire, enroll and retain members – smarter and faster.
Your All-In-One Solution for Dental
The Dental and Vision markets are booming — thanks to Exchange expansion, ICHRA, and Medicare Advantage momentum. But success requires the right infrastructure. Softheon helps health plans acquire and retain members, navigate complex regulatory changes, manage rising administrative overhead, track plan performance, and eliminate operational fragmentation across systems.
As the leading platform for ACA and individual market, Softheon extends the same trusted tech to your Dental, Vision, and Supplemental plan offerings.
Trusted By Leading Dental Plans
One Experience. Every Plan
Offering a consistent member journey across Dental, Vision, Supplemental, and Medical plans isn’t just good for your members — it’s good for business. A unified platform for shopping, enrollment, billing, and ongoing support means fewer handoffs, lower administrative costs, and better overall experiences.
Members enjoy a seamless, branded journey no matter what coverage they choose. Your team benefits from simplified operations and better data visibility.
Purpose-Built Support for Auxiliary Coverage
Frictionless from first click to confirmation
- White-labeled and member-first
- Anonymous browsing + provider lookup
- Side-by-side plan comparisons
- Support for On-Exchange EDE, SBM, and Off-Exchange
- Pay Now feature boosts effectuation rates
One system. No headaches
- All major payment methods
- In-person + provider-sponsored payments
- ICHRA support
- Digital + print notices
- Built-in reconciliation
Smarter outreach. Stronger loyalty
- Personalized, data-driven outreach
- Early identification of at-risk members
- Unified renewal experience
Decisions backed by data
- Real-time operational and financial reporting
- Self-service dashboards, general ledger exports
- AI-enhanced tools for improving member experience, engagement, and staff productivity
Operational Excellence Meets Member-Centric Design
Create Great Shopping Experiences
Softheon brings the same intuitive, member-first experience to Dental, Vision, and Supplemental plans as we do for medical. Whether members are selecting a stand-alone dental plan or bundling with medical coverage, we make the process seamless.
Our out-of-the-box solution includes a white-labeled platform that guides members to the coverage that works for them. By offering anonymous shopping, stop-and-save application completion, provider look-up tools, and side-by-side plan comparisons, we make plan selection easy.
Boost Effectuation Rates & Reduce Administrative Burdens
Our platform includes near-real-time eligibility verification to get members covered faster. Our “Pay Now” feature allows members to make their first premium payment immediately upon enrollment — boosting effectuation rates and reducing administrative follow-up for your team.
Softheon supports On-Exchange Phase III Enhanced Direct Enrollment (EDE) for Dental plans, as well as State-Based Marketplace (SBM) and Off-Exchange branded shopping experiences for Dental, Vision, and Supplemental. Keep future members on your site through the entire shopping and enrollment journey.
Streamline Complex Payments Processes
Offer members their preferred payment methods — whether it’s one-time, autopay, credit cards, or ACH — while reducing administration costs. Softheon also supports alternative payment options to help health plans expand their reach and boost retention. These include in-person cash collection at retail locations, provider-sponsored payments, and connections to BenTech agencies for growing Individual Coverage Health Reimbursement Arrangement (ICHRA)-funded membership.
Reach Higher Retention and Renewal Rates
Softheon’s Member Portal empowers individuals to take an active role in managing their coverage. Retain more members by reaching them at the right time with personalized, data-driven communications. Our integrated system supports a seamless member journey, keeping members informed, connected, and loyal throughout their lives.
With built-in tools to identify at-risk members early, you can intervene before they lapse —reducing churn and lowering acquisition costs.
Drive Better Member Outcomes with AI
Our solution uses AI to enhance data usability, offering personalized member engagement, intuitive customer service representative support, self-guided knowledge for members, and real-time performance insights. Elevate operations and member experience with the data you already have.
Insights to Move You Forward
Going from Over 10K to Nearly 1M Members
Third-Party Payment Program Generates Annualized 2.2X ROI
UCare faced significant challenges due to manual processes in shopping, enrollment, and billing, which…