22 Health Selects Softheon for ACA Marketplace Launch, Completes First Open Enrollment

Provider-sponsored health plan brings new coverage options to South Florida residents, backed by 25 years of community healthcare experience.

22 Health is a division of Community Care Plan, owned by Broward Health and Memorial Healthcare System, trusted health systems that have served South Florida for decades. Community Care Plan has provided coverage to Florida families through state-sponsored programs and self-insured employee health plans for 25 years. 22 Health extends that commitment to ACA marketplace coverage.

The launch comes as the ACA marketplace faced one of its most complex enrollment periods since the program’s implementation, with premium subsidy expirations creating challenges for both consumers and health plans. First-time marketplace entrant, 22 Health, needed technology infrastructure and operational expertise to manage that complexity and deliver for members from day one.

Softheon provided all-in-one support for 22 Health’s marketplace launch, including:

  • Simplified shopping and enrollment processes
  • Frictionless payments and billing support
  • Premium reconciliation and compliance support
  • Industry-leading best practices to support operational excellence during its first open enrollment period

22 Health selected Softheon for its 25-year track record in healthcare technology and deep expertise in ACA operations, providing solutions since the very first Open Enrollment. Softheon’s ACA Marketplace Cloud enabled 22 Health to navigate the complexities of exchange entry, enrollment, billing, and member management.

About 22 Health
22 Health makes getting quality healthcare easy by offering affordable Health Insurance Marketplace plans designed for real life in Broward County. 22 Health understands that every family’s situation is different – whether you’re between jobs, work for yourself, or your employer doesn’t offer insurance. 22 Health is a division of Community Care Plan, a health plan founded and owned by trusted healthcare leaders, Broward Health and Memorial Healthcare System. Community Care Plan has served Florida families for 25 years through Medicaid, Florida Healthy Kids, and the uninsured, making sure that health care is available at every stage of life. Now, that commitment to high-quality health care extends to the Affordable Care Act’s (ACA) Marketplace coverage.

SOURCE Softheon