Fragmented systems impact effectuation, complicate reconciliation, and put retention at risk. Softheon connects enrollment, billing, and payments across markets to eliminate silos and empower members to pay how and when they want.
When Billing Works Right, Results Speak for Themselves
Premium payments processed
$0B+
Reconciliation accuracy with CMS
0%+
Accuracy Improvement for APTC reconciliation with a partnered plan
0%
APTC reimbursements secured as a result
$0M
Improve Each Stage of the Member Journey with an Integrated, Automated, and Friction-Free Experience
Softheon connects enrollment, billing, and payments across ACA, ICHRA, Dental, Vision, and Medicare Advantage to improve effectuation and reduce churn. Members get a seamless way to enroll and pay, while plans gain real-time visibility and smarter operations. The result: Faster cash flow, fewer delinquencies, and stronger retention.
Turn Healthcare Payment Processing into Your Strategic Advantage
What could you achieve if payment processing stopped slowing you down?
Automation that boosts your bottom line
Faster effectuation to keep coverage continuous
Flexible payment options members prefer
Accurate invoices with no surprises
Built-in fraud and compliance protection
Real-time reporting to prevent delinquencies
Billing Options Your Members Want – And Expect
XX%
Autopay Adoption
Boost retention by preventing payment-related drop-off. Members can easily enroll in autopay when making their first binder payment.
XXX+
Paperless Billing
Fulfillment costs eat into your bottom line, and members increasingly prefer digital communication. Make paperless billing the default choice.
Press Play for Seamless Billing in Action
We offer the same suite of plug-and-play billing and payment capabilities across all markets, making life easier for you and your members. All CMS-required and ad-hoc notices are designed by Softheon, approved by you, and automatically sent to members.
Automated and Simplified
Receive all member payment data in a single 820 file — no manual tracking, no missing payments.
Integrated and Tested
99%+ reconciliation accuracy with CMS to confirm enrollments faster and ensure timely payments.
Explore Billing, Payments, and Interoperability Insights
We make it easy for members to pay their premiums by offering multiple payment options and a health plan–branded Member Portal where they can make payments and view invoices.
Payment options include:
Credit or debit card
Automated Clearing House (ACH)
Interactive Voice Response (IVR)
Physical checks
On-site cash
Provider-sponsored (third-party) payments
Let’s Make Billing Easier — for You and Your Members