In The News
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How To Earn Employee Trust During Major Tech Implementations
Large-scale technology implementations rarely fail because of the technology alone. More often, trust erodes when employees feel decisions are being made around them instead of with them or when communication becomes inconsistent as rollout pressures build.
Medicaid Community Engagement Enforcement Demands More than Just Workflow Tweaks
States have less than a year to implement new Medicaid community engagement (CE) requirements, but many lack the systems needed to manage the new administrative burden.
Voted 2026 “Best in KLAS”
Survey respondents have rated Softheon’s ACA Marketplace Cloud solution as an effective all-in-one platform that can improve enrollment efficiency, billing processes, and user experience.
Enabling More Effective Collaboration and Data Exchange Between Payers and Providers
As we strive to improve healthcare, it is vital to keep collaboration and data exchange at the top of our minds.
How can you capitalize on the shift to personalized health insurance?
In this episode of Insurance Town, Kevin Deutsch joins the show to unpack what’s really happening in the health insurance space right now.
Solving the ICHRA operations puzzle
As employer interest in individual coverage health reimbursement arrangements surges, health plans need to prepare for the operational realities of the ICHRA model.